Delete Your Account

You can delete your Snap Closet account in the app. The data deleted and the records that remain are explained below.

How to delete your account

Open the Snap Closet app and sign in.
Go to Profile (the person icon at the top right of the closet screen).
Scroll to the bottom and tap Delete account.
Confirm to start deletion. The deletion cannot be undone once completed.

What gets deleted

Files in your private account storage, including clothing photos, look photos, lifestyle-import files, fitting-model images, and real-person try-on photos
Closet items, tags, data used to find similar items, outfit records, and closet-report data
Quota, credit, and subscription-entitlement records stored in your Snap Closet account
Your Snap Closet sign-in account and its sign-in links

Account deletion does not remove analytics events, feedback you submitted, operational logs, or records held separately by subscription service providers and app stores. Analytics archives and feedback currently have no automatic deletion deadline; they retain the former account identifier, and feedback retains the text you submitted. Cloud AI providers may retain processing and security logs under their applicable service terms; these are not deleted by the app's account-deletion flow. Deleting your account does not cancel an active subscription. Cancel subscriptions in your app store's subscription settings.

Can't access the app?

If you cannot open the app or sign in, contact support@snap-closet.com for help accessing your account and using the in-app deletion feature. Sending an email does not itself delete your account or data.